20 Questions to consider when developing your appraisal system

Performance Management

I’ve categorised the questions under three headings:

A. Values & beliefs

B. Costs & benefits

C. Unintended outcomes(these being any “potential pitfalls”)

Values & beliefs

1) Why do we want to do appraisals?

2) What are the key values that underlie the appraisal process?

3) What outputs do we want from our appraisal system?

4) How do we want our appraisal system to work?

5) Who will be appraised? Who will do the appraising?

6) When will the appraisals be done?

7) How can we ensure/ how will we know the appraisal system will be effective?

8) How will we ensure action is taken after the appraisal?

9) Who will ensure the quality, consistency & transparency of the appraisal system?

10) How do we communicate our values to the appraisers and appraisees?

Costs & Benefits

11) What are the benefits of appraising for:

–       the company?

–       the appraiser?

–        the appraisee?

12) What are the costs of appraising for:

–         the company?

–        the appraiser?

–        the appraisee?

13) When and who will we measure the benefits?

14) When and who will we measure the costs?

Unintended outcomes

15) What are the potential unintended outcomes of our appraisal system?

16)Who will be affected by the unintended outcomes?

17) What will happen if we do not guard successfully against the unintended outcomes?

18) How can we ensure the unintended outcomes have minimal effect / do not happen?

19) When will we be able to measure the extent of the unintended outcomes?

20) Who will be responsible for minimising the effect/ensuring the unintended outcomes do not happen?

Engage with your Directors, Managers and Employees in answering these questions.


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