In answer to the question “does your training matter”, its vital for us to identify what matters to the organisation. From CIPD research and from our own experiences, we set about to define what matters to the organisation and hence look at the key criteria for defining whether your training matters.
As previously mentioned, by definition the word “training” encompasses learning, training & development.
Over the next four weeks we will set out to define the criteria for what matters to the organisation under four headings:
1. The efficiency of the training function
2. Key performance indicators for the organisation
3. Return on training investment
4. The organisation’s psychological capital
Next week, the efficiency within the training function.